The Postal Group mainly comprises the Pakistan Post Office which is one of the oldest departments of the Sub-Continent working under Pakistan Post Office Act, 1898. It is one of the largest public sector organizations with over 13,000 post offices dedicated to providing high quality postal and financial services at minimum possible cost. Besides, it also performs a number of important functions on behalf of other Federal and Provincial Government Departments / Institutions which, inter-alia include (1) Post Office Savings Bank, (2) Postal Life Insurance, (3) Civil & Military Pension Payments, (4) Collection of Utility Bills, (5) Renewal of Driving and Arms Licences, (6) Issuing P 1 V Licence etc. Organizational procedure and processes of the Post Office have been mastered through time and experience, and are ingrained In the organizational spirit and ethos.
Direct induction in the Gazetted ranks was a rare practice in Post Office Department. But as a result of reforms introduced in Civil Services structure by the then Prime Minister in the year 1972, the Postal Group was formed and young officers started joining the group regularly every year since 1973.
Until 1985, promotion in the Postal Group was also very rapid. But now a newly inducted officer in B-17 has to wait for about 10 to 12 years for his promotion in BPS-18. Yet the group has an edge over certain other services groups, such as posting in big cities, suitable medical, transport and accommodation facilities for its officers, and deputation to various training courses within and outside the country. The Postal Group is relatively a smaller group. Its present strength is only 183 officers.The Pakistan Post Office is purely a public services department rendering diverse postal services to the customers with the sole mission of Khidmat, Dianat & Amanat. The dawn of the new millennium has introduced a great development in the postal area across the world, and the Pakistan Post Office today is playing a positive role in conveying and disseminating information and ideas relating to the whole range of human activities in political, social, economic, cultural, industrial and commercial sectors.